Gift Registry

Most Frequently Asked Qs!

Are your items made by a machine or by hand?

We offer both hand-embroidery and machine embroidery, depending on the item! Most of our creations are hand-made with love by our small (but mighty) team in Montreal, Canada. Due to the handmade nature, no two garments are identical and each is truly one of a kind! For items that tend to be put through more "heavy use" such as backpacks, lunch bags, duffel bags and some pouches, we machine-embroider for ultimate durability!

What are turnaround times?

For hand-embroidered items, turnaround Times for orders are typically 2-3 Weeks (+shipping) and can fluctuate depending on the season! Machine embroidery is quicker and can usually be completed in less than one week. If an order is needed faster, we do offer a RUSH service HERE.

Can I customize something that I don't see on your website?

Definitely! We love to work with you to create something special for the special people in your lives :) Send us a note HERE or slide into our DMs on Instagram and we'll brainstorm together :)

How do I wash my new customized hand-embroidered garments?

Very carefully and as infrequently as possible! Whenever possible, best to wear custom garments with an undershirt to avoid washing after every wear. Ideal to handwash garments, with extra gentle care to the embroidery itself. Always HANG to dry. If washing in a machine, recommended to wash inside out on the cool gentle cycle. NO DRYER!

What's your return policy?

Due to the customized nature of all Les Knitwits products, returns and exchanges are not possible. If ever you are not completely satisfied, don't be shy to reach out.

Can I send you inspo?

Of course! We welcome any and all inspo to help us create your beatiful projects :) Feel free to send via email (info@lesknitwits.com) or via Instagram